Privacy Policy
This page explains how MR Hospital may collect, use, store, and protect website enquiry information and communication details shared with us through our digital platforms.
Clear & Responsible Privacy Standards
We aim to handle enquiry, contact, and website interaction information with transparency and care while supporting patient communication and hospital assistance.
Information We Collect
When you use our website, contact forms, appointment forms, call links, or email links, we may receive information such as your name, phone number, email address, preferred department, preferred doctor, appointment preferences, and any message or note you choose to submit.
We may also receive basic website interaction information such as browser type, device type, referring page, and general usage activity to help maintain and improve the website experience.
How We Use Information
- To respond to your questions, support requests, and appointment enquiries.
- To coordinate doctor, department, or service-related communication.
- To improve website usability, page performance, and enquiry workflows.
- To follow up when you request callback, contact, or booking support.
- To maintain internal service records related to submitted web enquiries.
Data Sharing
We do not intend to sell personal website enquiry information. Information may be shared internally with relevant hospital teams who need it to assist with your request, booking, coordination, or communication.
Where required for operational purposes, limited information may also be handled through trusted tools, service providers, or communication systems used for website hosting, contact handling, appointment support, or administrative follow-up.
Data Security
We aim to use reasonable safeguards to protect information submitted through our website and communication channels. While we take care in our handling approach, no website, digital form, or internet-based transmission can be guaranteed as fully risk-free in every circumstance.
For highly sensitive or urgent medical matters, please contact the hospital directly by phone or visit the hospital instead of relying only on website messages.
Your Choices & Rights
- You may request correction of basic contact details that you previously shared through the website.
- You may contact us if you want clarification on how an enquiry or website submission was handled.
- You may choose not to submit optional information through online forms.
- You may directly call or visit the hospital if you prefer offline communication instead of web forms.
Privacy Contact
For questions regarding this privacy policy or website communication handling, you may reach us using the hospital contact details shown below.
- Phone: +91 9135351111
- Email: mrhospital18@gmail.com
- Address: Mazar Gali, Bailey Road, Patna, Bihar - 800014